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[馃悰 Bug]: Failed to ping Runner : timeout has been reached #13951

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prakbhag opened this issue May 16, 2024 · 3 comments
Open

[馃悰 Bug]: Failed to ping Runner : timeout has been reached #13951

prakbhag opened this issue May 16, 2024 · 3 comments
Labels
I-defect I-issue-template Applied to issues not following the template, or missing information. needs-triaging

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@prakbhag
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prakbhag commented May 16, 2024 •
edited by diemol

What happened?

I have started HUB and Node with selenium-server-4.20.1.jar, in linux redhat 8.6 with https. Runner / selenium hub is connected to SAP BTP via cloud connector but while creating runner in SAP synthetic user monitoring, SAP checks connectivity with runner and at that time it's failing.

In HUB we have below logs in debug mode :

09:42:13.001 WARN [SeleniumSpanExporter$1.lambda$export$1] - org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Could not start a new session. Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: 
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
        at org.openqa.selenium.grid.node.remote.RemoteNode.newSession(RemoteNode.java:152)
        at org.openqa.selenium.grid.distributor.local.LocalDistributor.startSession(LocalDistributor.java:651)
        at org.openqa.selenium.grid.distributor.local.LocalDistributor.newSession(LocalDistributor.java:570)
        at org.openqa.selenium.grid.distributor.local.LocalDistributor$NewSessionRunnable.handleNewSessionRequest(LocalDistributor.java:830)
        at org.openqa.selenium.grid.distributor.local.LocalDistributor$NewSessionRunnable.lambda$run$1(LocalDistributor.java:790)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)

09:42:13.001 WARN [SeleniumSpanExporter$1.lambda$export$1] - Unable to create session: Could not start a new session. Could not start a new session. Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: 
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
09:42:13.002 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "215869be12b7a97868272b1ddebdd08e","eventTime": 1715852533001260520,"eventName": "exception","attributes": {"exception.message": "Unable to create session: Could not start a new session. Could not start a new session. Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: 'AS-PRD-1-CALM.cma-cgm.com', ip: '10.29.96.76'\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown","exception.stacktrace": "org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Could not start a new session. Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: 'AS-PRD-1-CALM.cma-cgm.com', ip: '10.29.96.76'\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\n\tat org.openqa.selenium.grid.node.remote.RemoteNode.newSession(RemoteNode.java:152)\n\tat org.openqa.selenium.grid.distributor.local.LocalDistributor.startSession(LocalDistributor.java:651)\n\tat org.openqa.selenium.grid.distributor.local.LocalDistributor.newSession(LocalDistributor.java:570)\n\tat org.openqa.selenium.grid.distributor.local.LocalDistributor$NewSessionRunnable.handleNewSessionRequest(LocalDistributor.java:830)\n\tat org.openqa.selenium.grid.distributor.local.LocalDistributor$NewSessionRunnable.lambda$run$1(LocalDistributor.java:790)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat java.base\u002fjava.lang.Thread.run(Thread.java:829)\n","exception.type": "org.openqa.selenium.SessionNotCreatedException","logger": "org.openqa.selenium.grid.distributor.local.LocalDistributor","request.payload": "[Capabilities {acceptInsecureCerts: true, browserName: chrome, goog:chromeOptions: {args: [--enable-javascript], extensions: []}, goog:loggingPrefs: {driver: INFO}}]"}}

09:42:13.003 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "215869be12b7a97868272b1ddebdd08e","eventTime": 1715852533003397530,"eventName": "HTTP request execution complete","attributes": {"http.flavor": 1,"http.handler_class": "org.openqa.selenium.grid.sessionqueue.local.LocalNewSessionQueue","http.host": "calm1.cma-cgm.com:4489","http.method": "POST","http.request_content_length": "355","http.scheme": "HTTP","http.status_code": 500,"http.target": "\u002fsession","http.user_agent": "selenium\u002f4.19.1 (java unix)"}}

From Node

09:42:09.777 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "c3bcbff636f48243d21343b124c3dd86","eventTime": 1715852529764762867,"eventName": "exception","attributes": {"driver.url": "http:\u002f\u002flocalhost:7676","exception.message": "Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: 'AS-PRD-1-CALM.cma-cgm.com', ip: '10.29.96.76'\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown","exception.stacktrace": "org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: 'AS-PRD-1-CALM.cma-cgm.com', ip: '10.29.96.76'\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:160)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:70)\n\tat org.openqa.selenium.grid.node.local.SessionSlot.apply(SessionSlot.java:147)\n\tat org.openqa.selenium.grid.node.local.LocalNode.newSession(LocalNode.java:464)\n\tat org.openqa.selenium.grid.node.NewNodeSession.execute(NewNodeSession.java:50)\n\tat org.openqa.selenium.remote.http.Route$TemplatizedRoute.handle(Route.java:192)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.security.RequiresSecretFilter.lambda$apply$0(RequiresSecretFilter.java:62)\n\tat org.openqa.selenium.remote.tracing.SpanWrappedHttpHandler.execute(SpanWrappedHttpHandler.java:87)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.node.Node.execute(Node.java:262)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.remote.AddWebDriverSpecHeaders.lambda$apply$0(AddWebDriverSpecHeaders.java:35)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.netty.server.SeleniumHandler.lambda$channelRead0$0(SeleniumHandler.java:44)\n\tat java.base\u002fjava.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)\n\tat java.base\u002fjava.util.concurrent.FutureTask.run(FutureTask.java:264)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat java.base\u002fjava.lang.Thread.run(Thread.java:829)\n","exception.type": "org.openqa.selenium.SessionNotCreatedException","logger": "org.openqa.selenium.grid.node.config.DriverServiceSessionFactory","session.capabilities": "{\"acceptInsecureCerts\": true,\"browserName\": \"chrome\",\"goog:chromeOptions\": {\"args\": [\"--enable-javascript\"],\"extensions\": []},\"goog:loggingPrefs\": {\"driver\": \"INFO\"},\"platformName\": \"linux\"}\n"}}

09:42:09.778 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "c3bcbff636f48243d21343b124c3dd86","eventTime": 1715852529777789007,"eventName": "Unable to create session with the driver","attributes": {"current.session.count": 0,"logger": "org.openqa.selenium.grid.node.local.LocalNode","session.request.capabilities": "Capabilities {acceptInsecureCerts: true, browserName: chrome, goog:chromeOptions: {args: [--enable-javascript], extensions: []}, goog:loggingPrefs: {driver: INFO}}","session.request.downstreamdialect": "[W3C]"}}

09:42:12.841 WARN [DriverServiceSessionFactory.setBrowserBinary] - Exception while setting the browser binary path. Capabilities {acceptInsecureCerts: true, browserName: chrome, goog:chromeOptions: {args: [--enable-javascript], binary: /usr/bin/google-chrome, extensions: []}, goog:loggingPrefs: {driver: INFO}, platformName: linux}: Value must be set
09:42:12.985 WARN [DriverServiceSessionFactory.apply] - Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: 
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
09:42:12.997 WARN [SeleniumSpanExporter$1.lambda$export$1] - Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: '
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
09:42:12.998 WARN [SeleniumSpanExporter$1.lambda$export$1] - org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: 
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
        at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)
        at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)
        at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)
        at org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:160)
        at org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:70)
        at org.openqa.selenium.grid.node.local.SessionSlot.apply(SessionSlot.java:147)
        at org.openqa.selenium.grid.node.local.LocalNode.newSession(LocalNode.java:464)
        at org.openqa.selenium.grid.node.NewNodeSession.execute(NewNodeSession.java:50)
        at org.openqa.selenium.remote.http.Route$TemplatizedRoute.handle(Route.java:192)
        at org.openqa.selenium.remote.http.Route.execute(Route.java:69)
        at org.openqa.selenium.grid.security.RequiresSecretFilter.lambda$apply$0(RequiresSecretFilter.java:62)
        at org.openqa.selenium.remote.tracing.SpanWrappedHttpHandler.execute(SpanWrappedHttpHandler.java:87)
        at org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)
        at org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)
        at org.openqa.selenium.remote.http.Route.execute(Route.java:69)
        at org.openqa.selenium.grid.node.Node.execute(Node.java:262)
        at org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)
        at org.openqa.selenium.remote.http.Route.execute(Route.java:69)
        at org.openqa.selenium.remote.AddWebDriverSpecHeaders.lambda$apply$0(AddWebDriverSpecHeaders.java:35)
        at org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)
        at org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)
        at org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)
        at org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)
        at org.openqa.selenium.netty.server.SeleniumHandler.lambda$channelRead0$0(SeleniumHandler.java:44)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)

09:42:12.998 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "215869be12b7a97868272b1ddebdd08e","eventTime": 1715852532985898162,"eventName": "exception","attributes": {"driver.url": "http:\u002f\u002flocalhost:4478","exception.message": "Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: ''\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown","exception.stacktrace": "org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: '\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:160)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:70)\n\tat org.openqa.selenium.grid.node.local.SessionSlot.apply(SessionSlot.java:147)\n\tat org.openqa.selenium.grid.node.local.LocalNode.newSession(LocalNode.java:464)\n\tat org.openqa.selenium.grid.node.NewNodeSession.execute(NewNodeSession.java:50)\n\tat org.openqa.selenium.remote.http.Route$TemplatizedRoute.handle(Route.java:192)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.security.RequiresSecretFilter.lambda$apply$0(RequiresSecretFilter.java:62)\n\tat org.openqa.selenium.remote.tracing.SpanWrappedHttpHandler.execute(SpanWrappedHttpHandler.java:87)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.node.Node.execute(Node.java:262)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.remote.AddWebDriverSpecHeaders.lambda$apply$0(AddWebDriverSpecHeaders.java:35)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.netty.server.SeleniumHandler.lambda$channelRead0$0(SeleniumHandler.java:44)\n\tat java.base\u002fjava.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)\n\tat java.base\u002fjava.util.concurrent.FutureTask.run(FutureTask.java:264)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat java.base\u002fjava.lang.Thread.run(Thread.java:829)\n","exception.type": "org.openqa.selenium.SessionNotCreatedException","logger": "org.openqa.selenium.grid.node.config.DriverServiceSessionFactory","session.capabilities": "{\"acceptInsecureCerts\": true,\"browserName\": \"chrome\",\"goog:chromeOptions\": {\"args\": [\"--enable-javascript\"],\"extensions\": []},\"goog:loggingPrefs\": {\"driver\": \"INFO\"},\"platformName\": \"linux\"}\n"}}

09:42:12.998 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "215869be12b7a97868272b1ddebdd08e","eventTime": 1715852532998660386,"eventName": "Unable to create session with the driver","attributes": {"current.session.count": 0,"logger": "org.openqa.selenium.grid.node.local.LocalNode","session.request.capabilities": "Capabilities {acceptInsecureCerts: true, browserName: chrome, goog:chromeOptions: {args: [--enable-javascript], extensions: []}, goog:loggingPrefs: {driver: INFO}}","session.request.downstreamdialect": "[W3C]"}}

How can we reproduce the issue?

Try to start Hub and runner on linux system, then connect with cloud connector > then configure runner in SAP CALM synthetic user monitoring.

Relevant log output

09:42:09.777 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "c3bcbff636f48243d21343b124c3dd86","eventTime": 1715852529764762867,"eventName": "exception","attributes": {"driver.url": "http:\u002f\u002flocalhost:7676","exception.message": "Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: 'AS-PRD-1-CALM.cma-cgm.com', ip: '10.29.96.76'\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown","exception.stacktrace": "org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: 'AS-PRD-1-CALM.cma-cgm.com', ip: '10.29.96.76'\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:160)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:70)\n\tat org.openqa.selenium.grid.node.local.SessionSlot.apply(SessionSlot.java:147)\n\tat org.openqa.selenium.grid.node.local.LocalNode.newSession(LocalNode.java:464)\n\tat org.openqa.selenium.grid.node.NewNodeSession.execute(NewNodeSession.java:50)\n\tat org.openqa.selenium.remote.http.Route$TemplatizedRoute.handle(Route.java:192)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.security.RequiresSecretFilter.lambda$apply$0(RequiresSecretFilter.java:62)\n\tat org.openqa.selenium.remote.tracing.SpanWrappedHttpHandler.execute(SpanWrappedHttpHandler.java:87)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.node.Node.execute(Node.java:262)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.remote.AddWebDriverSpecHeaders.lambda$apply$0(AddWebDriverSpecHeaders.java:35)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.netty.server.SeleniumHandler.lambda$channelRead0$0(SeleniumHandler.java:44)\n\tat java.base\u002fjava.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)\n\tat java.base\u002fjava.util.concurrent.FutureTask.run(FutureTask.java:264)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat java.base\u002fjava.lang.Thread.run(Thread.java:829)\n","exception.type": "org.openqa.selenium.SessionNotCreatedException","logger": "org.openqa.selenium.grid.node.config.DriverServiceSessionFactory","session.capabilities": "{\"acceptInsecureCerts\": true,\"browserName\": \"chrome\",\"goog:chromeOptions\": {\"args\": [\"--enable-javascript\"],\"extensions\": []},\"goog:loggingPrefs\": {\"driver\": \"INFO\"},\"platformName\": \"linux\"}\n"}}

09:42:09.778 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "c3bcbff636f48243d21343b124c3dd86","eventTime": 1715852529777789007,"eventName": "Unable to create session with the driver","attributes": {"current.session.count": 0,"logger": "org.openqa.selenium.grid.node.local.LocalNode","session.request.capabilities": "Capabilities {acceptInsecureCerts: true, browserName: chrome, goog:chromeOptions: {args: [--enable-javascript], extensions: []}, goog:loggingPrefs: {driver: INFO}}","session.request.downstreamdialect": "[W3C]"}}

09:42:12.841 WARN [DriverServiceSessionFactory.setBrowserBinary] - Exception while setting the browser binary path. Capabilities {acceptInsecureCerts: true, browserName: chrome, goog:chromeOptions: {args: [--enable-javascript], binary: /usr/bin/google-chrome, extensions: []}, goog:loggingPrefs: {driver: INFO}, platformName: linux}: Value must be set
09:42:12.985 WARN [DriverServiceSessionFactory.apply] - Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: ''
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
09:42:12.997 WARN [SeleniumSpanExporter$1.lambda$export$1] - Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: ''
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
09:42:12.998 WARN [SeleniumSpanExporter$1.lambda$export$1] - org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.
  (session not created: DevToolsActivePort file doesn't exist)
  (The process started from chrome location /usr/bin/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)
Host info: host: '
Build info: version: '4.20.0', revision: '866c76ca80'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'
Driver info: driver.version: unknown
        at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)
        at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)
        at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)
        at org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:160)
        at org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:70)
        at org.openqa.selenium.grid.node.local.SessionSlot.apply(SessionSlot.java:147)
        at org.openqa.selenium.grid.node.local.LocalNode.newSession(LocalNode.java:464)
        at org.openqa.selenium.grid.node.NewNodeSession.execute(NewNodeSession.java:50)
        at org.openqa.selenium.remote.http.Route$TemplatizedRoute.handle(Route.java:192)
        at org.openqa.selenium.remote.http.Route.execute(Route.java:69)
        at org.openqa.selenium.grid.security.RequiresSecretFilter.lambda$apply$0(RequiresSecretFilter.java:62)
        at org.openqa.selenium.remote.tracing.SpanWrappedHttpHandler.execute(SpanWrappedHttpHandler.java:87)
        at org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)
        at org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)
        at org.openqa.selenium.remote.http.Route.execute(Route.java:69)
        at org.openqa.selenium.grid.node.Node.execute(Node.java:262)
        at org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)
        at org.openqa.selenium.remote.http.Route.execute(Route.java:69)
        at org.openqa.selenium.remote.AddWebDriverSpecHeaders.lambda$apply$0(AddWebDriverSpecHeaders.java:35)
        at org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)
        at org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)
        at org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)
        at org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)
        at org.openqa.selenium.netty.server.SeleniumHandler.lambda$channelRead0$0(SeleniumHandler.java:44)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)

09:42:12.998 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "215869be12b7a97868272b1ddebdd08e","eventTime": 1715852532985898162,"eventName": "exception","attributes": {"driver.url": "http:\u002f\u002flocalhost:4478","exception.message": "Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: ''\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown","exception.stacktrace": "org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: session not created: Chrome failed to start: exited normally.\n  (session not created: DevToolsActivePort file doesn't exist)\n  (The process started from chrome location \u002fusr\u002fbin\u002fgoogle-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.) \nHost info: host: '\nBuild info: version: '4.20.0', revision: '866c76ca80'\nSystem info: os.name: 'Linux', os.arch: 'amd64', os.version: '4.18.0-372.102.1.el8_6.x86_64', java.version: '11.0.23'\nDriver info: driver.version: unknown\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)\n\tat org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:160)\n\tat org.openqa.selenium.grid.node.config.DriverServiceSessionFactory.apply(DriverServiceSessionFactory.java:70)\n\tat org.openqa.selenium.grid.node.local.SessionSlot.apply(SessionSlot.java:147)\n\tat org.openqa.selenium.grid.node.local.LocalNode.newSession(LocalNode.java:464)\n\tat org.openqa.selenium.grid.node.NewNodeSession.execute(NewNodeSession.java:50)\n\tat org.openqa.selenium.remote.http.Route$TemplatizedRoute.handle(Route.java:192)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.security.RequiresSecretFilter.lambda$apply$0(RequiresSecretFilter.java:62)\n\tat org.openqa.selenium.remote.tracing.SpanWrappedHttpHandler.execute(SpanWrappedHttpHandler.java:87)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.grid.node.Node.execute(Node.java:262)\n\tat org.openqa.selenium.remote.http.Route$CombinedRoute.handle(Route.java:346)\n\tat org.openqa.selenium.remote.http.Route.execute(Route.java:69)\n\tat org.openqa.selenium.remote.AddWebDriverSpecHeaders.lambda$apply$0(AddWebDriverSpecHeaders.java:35)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.remote.ErrorFilter.lambda$apply$0(ErrorFilter.java:44)\n\tat org.openqa.selenium.remote.http.Filter$1.execute(Filter.java:63)\n\tat org.openqa.selenium.netty.server.SeleniumHandler.lambda$channelRead0$0(SeleniumHandler.java:44)\n\tat java.base\u002fjava.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)\n\tat java.base\u002fjava.util.concurrent.FutureTask.run(FutureTask.java:264)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base\u002fjava.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat java.base\u002fjava.lang.Thread.run(Thread.java:829)\n","exception.type": "org.openqa.selenium.SessionNotCreatedException","logger": "org.openqa.selenium.grid.node.config.DriverServiceSessionFactory","session.capabilities": "{\"acceptInsecureCerts\": true,\"browserName\": \"chrome\",\"goog:chromeOptions\": {\"args\": [\"--enable-javascript\"],\"extensions\": []},\"goog:loggingPrefs\": {\"driver\": \"INFO\"},\"platformName\": \"linux\"}\n"}}

09:42:12.998 WARN [SeleniumSpanExporter$1.lambda$export$3] - {"traceId": "215869be12b7a97868272b1ddebdd08e","eventTime": 1715852532998660386,"eventName": "Unable to create session with the driver","attributes": {"current.session.count": 0,"logger": "org.openqa.selenium.grid.node.local.LocalNode","session.request.capabilities": "Capabilities {acceptInsecureCerts: true, browserName: chrome, goog:chromeOptions: {args: [--enable-javascript], extensions: []}, goog:loggingPrefs: {driver: INFO}}","session.request.downstreamdialect": "[W3C]"}}

Operating System

LINUX REDHAT 8.6

Selenium version

OpenJDK Runtime Environment (Red_Hat-11.0.23.0.9-2.el8_6) (build 11.0.23+9-LTS)

What are the browser(s) and version(s) where you see this issue?

Google Chrome 124.0.6367.207

What are the browser driver(s) and version(s) where you see this issue?

ChromeDriver 124.0.6367.207 (a9001a6e39fbaa559510ca866052950457dd4e6b-refs/branch-heads/6367_201@{#3})

Are you using Selenium Grid?

SELINUM Grid 4.20 and 4.16 with both version same issue
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@prakbhag, thank you for creating this issue. We will troubleshoot it as soon as we can.

Info for maintainers

Triage this issue by using labels.

If information is missing, add a helpful comment and then I-issue-template label.

If the issue is a question, add the I-question label.

If the issue is valid but there is no time to troubleshoot it, consider adding the help wanted label.

If the issue requires changes or fixes from an external project (e.g., ChromeDriver, GeckoDriver, MSEdgeDriver, W3C), add the applicable G-* label, and it will provide the correct link and auto-close the issue.

After troubleshooting the issue, please add the R-awaiting answer label.

Thank you!

@diemol
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diemol commented May 16, 2024

then connect with cloud connector > then configure runner in SAP CALM synthetic user monitoring.

We do not have any of those components to reproduce the issue.

Please provide more information, dumping stacktraces is not enough. How do you start the Grid? How are you running the tests? Share complete code snippets so we can understand better if this is a Selenium issue or not.

@diemol diemol added R-awaiting answer I-issue-template Applied to issues not following the template, or missing information. and removed needs-triaging labels May 16, 2024
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Hi, @prakbhag.
Please follow the issue template, we need more information to reproduce the issue.

Either a complete code snippet and URL/HTML (if more than one file is needed, provide a GitHub repo and instructions to run the code), the specific versions used, or a more detailed description to help us understand the issue.

Note: If you cannot share your code and URL/HTML, any complete code snippet and URL/HTML that reproduces the issue is good enough.

Reply to this issue when all information is provided, thank you.

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@diemol @prakbhag